Service guarantee and policy

Shipping Information
eBBIE Skateboards ships domestically via UPS ground. Shipping costs are determined at the time of purchase. Orders typically ship 2-3 days from time of receipt. Tracking information will be emailed to you once your order ships. If you have a rush order, please contact us directly.

Return Policy
We take great pride in the quality of our products. Our returns are handled on an individual basis. If you have a problem with any part of your order, please contact us immediately and we will do our best to fix it. If you have an issue concerning a NEW deck, please contact us BEFORE grip-taping or riding it! Returns are rare and granted only in the case of a manufacturer’s defect.

International Shipping Information
eBBIE Industries, offer international shipping to most countries through the US Postal Service. If you are an international customer, Please contact us directly to handle your order.
Note: eBBIE Skateboards will not cover import fees, duty taxes, or any other fees incurred for international shipments. It is the customer’s responsibility to contact their postal provider to find out what type of taxes and fees you may be charged.

Refund Policy
Full refunds will be granted only in the case of a manufacturer’s defect or approved canceled order. Partial refunds may be given for canceled or incomplete orders (see Cancellation Policy). To obtain a full or partial refund, you must Contact us via the website. Every effort will be made to accommodate your refund request.